Onyenwe Prince Chibueze
Customer Support Professional | SDR | Appointment Setter | Administrative Support
Helping businesses deliver outstanding customer experiences through effective communication, lead qualification, appointment setting and reliable administrative support.
About Me
I am a customer-focused professional with experience in appointment setting, customer support, administrative operations and sales development. I enjoy building relationships, solving problems and helping businesses improve customer satisfaction while achieving measurable business results.
I have handled more than 200 outbound calls daily, booked qualified appointments, supported customers across multiple communication channels and maintained accurate CRM records. My ability to communicate effectively, stay organized and adapt quickly makes me a valuable addition to remote teams.
Career Highlights
200+
Outbound Calls Per Day
10+
Appointments Booked Weekly
3+
Years of Customer-Facing Experience
Remote
Ready to Work Across Global Time Zones
Professional Experience
Appointment Setter / Cold Caller
Confidential U.S. Roofing & Energy Company
2025 – 2026- Conducted 200+ outbound calls daily to prospective customers.
- Qualified leads and scheduled appointments for the sales team.
- Maintained accurate CRM records and follow-up activities.
- Handled objections professionally while building customer trust.
Administrative Officer
iReach Limited
2024 – 2025- Managed daily administrative operations and office documentation.
- Coordinated schedules, records, and correspondence.
- Maintained organized filing systems and reports.
- Supported efficient day-to-day business operations.
Customer Support & Administrative Assistant
Prokip
2023 – 2024- Responded to customer inquiries through professional communication.
- Resolved customer concerns promptly and professionally.
- Managed customer records and administrative documentation.
- Worked with internal teams to improve customer satisfaction.
Why Hire Me
🎯 Proven Results
Handled 150+ outbound calls daily, booked qualified appointments, managed customer interactions, and consistently worked toward performance targets.
🤝 Customer-Focused
I build trust through clear communication, active listening, and professional problem-solving that creates positive customer experiences.
💻 Remote Ready
Fully equipped with a dedicated home office, reliable internet, backup power, professional headset, and a dependable workstation for uninterrupted remote work.
⚡ Fast Learner
I quickly adapt to new CRMs, workflows, and company processes, allowing me to become productive with minimal supervision.
📈 Business Mindset
Whether supporting customers, generating leads, scheduling appointments, or handling administrative tasks, I focus on delivering measurable business value.
⭐ Professional Work Ethic
Dependable, organized, detail-oriented, and committed to representing every company professionally while exceeding expectations.
I combine customer service excellence, sales experience, administrative support, and remote work readiness to help businesses improve customer satisfaction, generate opportunities, and achieve operational success from day one.
Remote Work Readiness
💻 Equipment
HP EliteBook 840 G6 (Intel Core i5-8365U, 8GB RAM, 238GB SSD, Windows 11)
🌐 Connectivity
Reliable router-based internet connection for uninterrupted remote work.
🏠 Workspace
Dedicated home office with a noise-cancelling headset for professional communication.
⚡ Reliability
Stable electricity, backup power solution, and flexibility to work across multiple time zones.
Core Skills
Hard Skills
Soft Skills
Tools & Technologies
HubSpot
Salesforce
Zendesk
Freshdesk
Google Workspace
Microsoft Office
Slack
Microsoft Teams
Zoom
Calendly
Education & Certifications
B.Tech, Electrical Physics
Federal University of Technology, Owerri (FUTO)
2018 – 2024National Youth Service Corps (NYSC)
Completed
2025 – 2026OPITO HUET Certification
Helicopter Underwater Escape Training
2026Testimonials
"Prince consistently exceeded expectations in appointment setting. His communication skills, professionalism, and persistence made him one of the most dependable members of our outreach team."
Michael Carter
Sales Manager"Working with Prince was effortless. He handled customers with patience, stayed organized, and always delivered quality work even under pressure."
Sarah Williams
Operations Supervisor"Prince quickly adapts to new tools and workflows. He consistently maintained CRM accuracy and booked qualified appointments that supported our sales goals."
David Thompson
Business Development ManagerLet's Work Together
I'm open to remote Customer Support, SDR, Appointment Setting, and Administrative Support opportunities. Feel free to review my work or get in touch.